Crisis management refers to a process made of actions, decisions, communications which is launched and implemented when an organisation has to cope with a major event with consequences beyond itself. A common understanding of the current situation, unfolding events, structures and processes is essential in order to achieve coordinated action and to avoid misunderstandings in the moment of crisis given the diversity of organisations involved.

Film for the TU Berlin/Zentrum für Technik und Gesellschaft, HD, 20 min., Stereo,

 


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